The January 2023 Aite-Novarica Group report identifies 10 trends shaping financial services CIO/CTO agendas, with a focus on operational efficiency, customer experience, and adapting to regulatory and tech changes. Key themes include DLT’s impact on architectures, intensifying competition for IT talent, accelerating digitalization, evolving open banking standards, and increasing API reliance. Data quality is critical for AI use cases, while consumer data regulations drive zero-trust and third-party risk management. Core systems are shifting to API/cloud support, multicloud management is expanding, and containerized processes are enabling cross-cloud integration.

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