This eBook by Dynatrace is a playbook for driving business value through Digital Experience Monitoring (DEM). It highlights how DX affects performance, customer satisfaction, and revenue. It outlines best practices for implementing a DX strategy, including mapping user journeys, tracking KPIs, and fostering cross-team collaboration. DEM tools like Real User Monitoring and Synthetic Monitoring provide deep insight and automation to optimize experience across environments. Real-world case studies show measurable impact on performance, retention, and innovation. The conclusion stresses that DEM is essential for achieving business goals in an increasingly digital landscape.

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