The 2024 Impact Awards in Cash Management and Payments recognize financial institutions delivering standout innovations for commercial clients. Bank of America won for its AI-powered Alert Triage Robot, while BMO received silver for its relationship network platform. Citizens’ Cash Flow Essentials and U.S. Bank’s partnership directory earned top honors in customer experience. PNC’s PINACLE Connect and Wells Fargo’s Vantage led in digital channels. Valley Bank’s proof-of-concept platform and UBB’s faster payments platform were noted for operational efficiency. Synovus and TD Bank were honored for product development with Accelerate Pay and a small business dashboard, respectively.

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