This ebook explores how artificial intelligence is transforming the telecommunications industry from network operations to customer experience and new revenue models. It explains why AI adoption in telecom depends on a robust, unified data strategy capable of breaking down OSS and BSS silos while meeting strict regulatory requirements. The document outlines key AI use cases, including network optimization, smart CapEx planning, revenue assurance, fraud detection, personalized marketing, AI-powered customer service, and digital twins for private 5G. It also presents a maturity model for autonomous networks and highlights governance, security, and scalability as critical enablers. Real-world examples illustrate how telecom providers can reduce costs, improve service quality, and unlock new g

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