Ebook

Selecta unifies users onto a single portal

Selecta unifies users onto a single portal

Pages 4 Pages

Selecta unified its IT services across 240 sites in 16 countries by deploying ServiceNow IT Service Management, consolidating fragmented processes into a single, user-friendly portal. The rollout was completed in just nine weeks, resulting in a 26% increase in overall user satisfaction and a 32% improvement in response time satisfaction.

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