A federal agency with over 60,000 users struggled with Microsoft Teams performance issues that disrupted operations nationwide. Despite extensive troubleshooting, the IT team lacked visibility into the root cause. Riverbed’s End User Experience Monitoring (EUEM) from its Alluvio Unified Observability Platform quickly identified the issue—insufficient memory on end-user devices. This insight enabled rapid resolution across the agency. Riverbed’s tools now help the agency proactively manage performance, reduce troubleshooting time, and support mission-critical collaboration by delivering end-to-end visibility from the cloud to the user’s device.

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