Infosys Personalized Smart Video (PSV) helps the travel industry enhance customer engagement post-COVID by delivering real-time, tailored video content. It informs travelers about safety protocols, trip checklists, and destination previews while boosting brand trust and reducing setup costs. Using dynamic templates, PSV generates personalized videos at scale, cutting production time and cost. It integrates with CRM and travel systems to deliver content across devices, offering features like advisory clips, travel previews, and upsell opportunities. PSV improves communication, boosts loyalty, and transforms the travel experience

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