The SMB payments and banking landscape is undergoing rapid change, driven by demand for faster settlements, lower costs, and simpler onboarding. Real-time payments are projected to reach one-third of electronic transactions by 2028, with adoption already strong in markets like Brazil, India, and the U.S.. SMBs are also embracing QR codes, contactless methods, embedded finance, and blockchain-based payments. Traditional banks still hold 75% of SMB accounts, but digital banks and payment enablers are gaining ground with lending automation, data insights, and integrated platforms. This creates opportunities for FIs to innovate, partner, and tailor solutions.

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