Ebook

OpenText Service Management highlights

OpenText Service Management highlights

Pages 18 Pages

This ebook showcases OpenText’s ITSM/ESM/ITAM platform, emphasizing AI-driven automation, self-service experiences, smart ticketing, analytics, and flexible deployment. It covers service lifecycle management, virtual agents, multilingual support, change and incident management, configuration management, workflow automation, and powerful reporting. It demonstrates how organizations reduce costs, increase service quality, and accelerate issue resolution across IT and enterprise services.

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