This brochure explains how HCLTech’s retail automation framework, powered by Microsoft Power Platform Co-Pilot, transforms retail operations. It integrates AI, automation, and data analytics for real-time decision-making across merchandising, customer engagement, and supply chain management. The platform reduces manual effort through low-code workflows, predictive analytics, and chatbot assistance. It enhances inventory accuracy, improves customer satisfaction, and delivers seamless omnichannel experiences through an intelligent digital retail ecosystem.

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