Rackspace Technology's e-book, 'How Higher Education Institutions Can Use AI,' explores the transformative potential of artificial intelligence, particularly generative AI, within academic and administrative functions. The document outlines how Rackspace Technology's Public Sector team and their Foundry for AI (FAIR) services enable higher education institutions to leverage AI for process automation, enhancement, and improved decision-making. It highlights diverse applications, from career pathway prediction and targeted admissions marketing in non-academic departments to coding assistance and personalized content delivery in academic settings. The e-book emphasizes AI's role in streamlining workflows and enhancing teaching and learning experiences across various disciplines, showcasing Ra

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