This paper introduces HCLTech’s MetaHuman AI framework, which integrates generative AI, cognitive automation, and emotional intelligence to create human-like digital agents. These AI personas combine reasoning, empathy, and adaptability for industries such as retail, healthcare, and finance. The system enhances engagement and productivity through natural conversations, context retention, and multimodal interaction. It enables hyper-personalization while ensuring data privacy and ethical AI governance across digital ecosystems.

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