This eBook highlights how AI is reshaping the role of CHROs in banking by shifting focus from traditional recruitment to skills-based talent management. This transformation is driven by AI and digital upskilling to address workforce agility amid fluctuating market demands and competition from fintech and other sectors. AI helps CHROs identify internal talent, predict skills gaps, and align workforce planning with long-term business goals, turning human capital data into a strategic asset. Responsible AI adoption is essential to mitigate risks like bias and security concerns, ensuring ethical use while enhancing human capabilities. Ultimately, CHROs lead this change by leveraging AI to foster a dynamic, future-ready workforce aligned with evolving banking needs.

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