Technological changes have brought a new wave of revolution in how businesses conduct their operations. It is well known that IT has the potential to push growth and productivity to unprecedented levels. Yet, despite the many benefits these changes in IT technologies promise, most organizations struggle to keep up with the demands of the present landscape. The reality is that advancements in technology have created new challenges for businesses. A myriad of factors influence business growth and productivity. Some elements are controllable, but others, such as over reliance on outdated systems, are far more insidious.

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