The June 2025 report reveals that small and midsize businesses heavily rely on credit cards but are underserved in digital capabilities. Most SMBs choose card providers based on existing banking relationships, yet many lack features like real-time alerts, mobile expense management, and virtual card creation. Fintechs are reshaping the space with integrated platforms and advanced tools, pushing incumbents to evolve. SMBs express strong interest in digital expense solutions and rewards tailored to business needs. This shift marks a transition from traditional payment tools to holistic financial platforms.

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