Root cause analysis (RCA) is a comprehensive problem-solving approach used to determine the underlying causes of non-desired performance. Consistently recurring failures are a major drag on any organization’s overall efficiency. Root cause analysis reduces maintenance costs by alleviating chronic failures. Implemented correctly, RCA identifies the defect, categorizes the major causes, and uncovers cause and effect relationships between root causes and symptoms of the end failure. Additionally, RCA can be used after a critical failure to find the cause and prevent it from reoccurring.

Join for free to read