Ebook

Enhancing Back-Office Operations to Drive Excellence in the Student Experience

Enhancing Back-Office Operations to Drive Excellence in the Student Experience

Pages 13 Pages

This IDC InfoBrief, sponsored by Workday, explores how digital transformation in higher education back-office operations enhances student outcomes. It emphasizes modernizing ERP systems to improve user experience, resilience, and data-driven decisions. Featuring a Santa Clara University case study, it outlines cloud adoption trends and strategic priorities, urging institutions to align digital investments with student success goals, operational efficiency, and long-term institutional adaptability.

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