Room & Board uses Cisco Duo to strengthen its security through multi-factor authentication (MFA). As a cloud-based authentication service, Duo adds an extra verification layer beyond username and password, enhancing protection for users and applications. Duo supports various authentication methods—mobile app push, SMS, calls, and hardware tokens—while also assessing device health before access is granted. It processes data like usernames, device metadata, and authentication logs, using secure AWS-hosted infrastructure globally. Admins manage access through a centralized dashboard, and Cisco ensures compliance, encryption, incident response, and data retention aligned with global privacy standards.

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