The asset-based loan servicing market is undergoing a major shift as technologies like AI, ML, and APIs replace outdated tools like spreadsheets, emails, and faxes. This transformation mirrors the shift from BlackBerry to iPhone, bringing automation, ROI-driven servicing, and advanced term calculators to forward-looking lenders. Datos Insights assessed leading vendors—ABLsoft, Baker Hill, Cync, Linedata, and FIS—using its proprietary Matrix framework, evaluating both technical capability and client performance. The report also categorizes buyer types to help match lenders with vendors that best meet their needs across borrower sizes.

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