Palo Alto Networks collects daily telemetry from Next-Generation Firewalls via the Content Update server to monitor license use, support coverage, and feature utilization. Data includes device identifiers, software versions, location, and feature usage flags, without capturing actual configurations. This helps identify vulnerabilities, validate entitlements, and track unsupported or end-of-life devices. The data is secured through a defense-in-depth model and the Trust 360 Program. Customers benefit from improved product guidance, faster issue detection, and enhanced support continuity.

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