The April 2025 report details persistent employment challenges in commercial banking, where total job numbers have remained flat since 1992 despite 30% growth in overall financial activities. Banks are under pressure to increase efficiency without expanding headcount, investing instead in AI and automation. However, critical roles remain unfilled due to weak talent pipelines and competitive recruiting for tech-skilled professionals. This creates operational risks and limits growth. To stay competitive, banks must prioritize employment strategy, including talent development and creative hiring approaches, integrating workforce planning into risk and technology agendas.

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