This eBook explains how Dynatrace Business Observability connects real-time IT telemetry with business outcomes. It highlights three pillars: business reporting and automation, business process observability, and cost and carbon optimization. Through customer examples such as FreedomPay and Zurich North America, it shows how organizations reduce MTTR, recover lost revenue, optimize production workflows, and cut cloud and carbon costs. By leveraging business events, AI-driven analytics, and purpose-built apps like Business Flow and Cost and Carbon Optimization, enterprises gain unified visibility to improve decision-making, resilience, efficiency, and sustainability.

Join for free to read