Self-service analytics demand is surging, but many SaaS firms struggle with homegrown BI tools that fail to scale. Five warning signs signal the need for an upgrade: support and services teams overburdened with reporting, development teams lacking bandwidth to enhance analytics, small fixes failing to meet customer needs, customer dissatisfaction leading to churn, and lost deals as prospects prefer competitors’ stronger analytics. These issues harm efficiency, reputation, and revenue. Modern embedded BI solutions reduce reliance on internal resources, deliver robust reporting, and meet growing customer expectations for data-driven insights.

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