The report 10 Reasons to Rethink Solr for SAP CX explains why businesses should move beyond Apache Solr for commerce search. While Solr provides basic keyword search, it lacks contextual understanding, personalization, and unified indexing across products and content. Coveo offers advanced capabilities including AI-driven relevance tuning, real-time personalization, and contextual recommendations that improve discovery and conversions. It simplifies scaling, integrates with over 55 sources, supports B2B entitlements and dynamic pricing, and provides robust analytics to optimize experiences. Unlike Solr’s complex, patchwork setup, Coveo delivers a secure, cloud-based SaaS with enterprise-grade governance, merchandising tools, and 24/7 support. The report stresses that modern customer expect

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