ZTek Solutions, a Miami-based MSP, became the first to adopt WatchGuard MDR after experiencing configuration issues with a competitor’s product. Impressed by the versatility of WatchGuard’s Firebox, ZTek transitioned its entire security offering to WatchGuard, including EPDR, AuthPoint MFA, and Wi-Fi. MDR added 24/7 monitoring and proactive threat hunting, addressing ZTek’s need for round-the-clock protection. Easy to implement and integrate with existing WatchGuard tools, MDR quickly gained traction with clients, supporting cyber insurance needs and boosting operational efficiency. ZTek now requires both EPDR and MDR for new clients, underscoring the value of layered security.

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