Zscaler is a leader in Cloud Security and helps the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss. In providing their Cloud Security Services, Zscaler must always be aware of the end user experience to protect both their own brand, as well as the brands of their various enterprise customers. OBJECTIVES Supporting secure and high performing access to the Internet and SaaS applications requires Zscaler’s services to run smoothly from all over the globe at all hours of the day. Therefore, Zscaler needed a digital experience monitoring solution that alerts them of a

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