Zeacom Introduces ZCC Operator Console for Lync and Integration with Enghouse Interactive Quality Management Suite 5.0 New Operator Console Extends Customer Experience Management Beyond the Contact Centre Auckland, NZ, 31 July, 2013 – Zeacom today announced the Zeacom Communications Center (ZCC) Operator Console for Microsoft Lync. The new ZCC console combines Zeacom’s intuitive operator interface with Lync’s powerful unified commu

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