www.getuniverse.comStarting Point “It was the first time in my career that the communication and ICT teams sat down together at the same table. We were in full agreement that something needed to be done.” Kaisa-Maaria Hildén, Communications Coordinator & Intranet Product Owner Yle’s old intranet had reached the end of the line and it was time to find a more modern and flex - ible system. Yle undertook a fairly lengthy need finding and specification project to define how the new system, which would include an intranet solution and their broader set of collaboration tools, should operate so that it best supported employees’ ways of working. The project included workshops, user interviews and surveys. “These are really good goals, too bad you can’t meet them.” was the response they in

Join for free to read