BYD Philippines, part of the global automotive leader BYD, faced challenges managing inbound and outbound calls across multiple locations and lacked an integrated paging system for customer announcements and technician coordination. To address this, they deployed three Yeastar P550 systems under the Enterprise Plan with TG400 GSM Gateways. This unified communications across headquarters and showrooms, streamlined call management, and enabled real-time paging. Results included optimized multi-branch coordination, faster service flows, reliable GSM-based communications, and simplified omnichannel management with Facebook Messenger integration, greatly improving customer engagement and operational efficiency.

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