Y Whittlesea (previously known as YMCA Whittlesea) believes in the power of inspired young people and provides a range of programs and services within the local community, which focus on the healthy living, empowerment and social impact of young people. The organisation has more than 450 staff across the community and numerous volunteers. With programs in inclusion services, youth services, children’s services, aquatics, healthy living and sport & recreation, the organisation provides services for over two million participants each year. Success Story: Y Whittlesea Challenge Like many organisations, Y Whittlesea saw its operations turned upside- down by the pandemic. “We were using physical handsets in the office,” explained Y Whittlesea executive assistant Carolyn Kleiman. “But o

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