Harmonick’s rapid business expansion and increasing product volume created a need for faster, more adaptable IT systems, especially as logistics operations grew beyond the core gift catalog business. However, a shrinking pool of experienced RPG programmers made system updates slow, affecting business continuity. Both IT and management recognized that maintaining the existing IBM i systems had become too difficult and inefficient. To address these challenges, Harmonick began seeking a solution that could streamline development, adapt quickly to operational changes, and compensate for declining RPG expertise.

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