Overview Worldpay by FIS is one of the largest global merchant payment processing and services providers. With billions of transactions annually, the Worldpay footprint spans 146 countries and encompasses more than 300 payment types in 126 currencies. Their goal is to help merchants use technology to solve banking, payment, and investing challenges, as well as deliver superior experiences for their customers. Worldpay does this by building self-service, cloud-based platforms that make it easy for merchants to do business. Challenge As a major player in the ever-evolving payment business, Worldpay must innovate quickly to stay ahead of the competition. For example, when COVID-19 hit in early 2020, contactless payments — voice payments, retina-based payments, and digital payment

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