Case Study

Working With The British Airways Crisis Management Center

Working With The British Airways Crisis Management Center

Pages 6 Pages

After six months of project planning British Airways have formally opened its new-look Crisis Management Centre (CMC). The CMC is activated by the Network Operations Control Centre in the event of an incident or major disruption such as aircraft accidents, terrorist incidents or operational disruption. The CMC also offers a first class training facility where employees can hone their crisis management skills. Crisis Management Centre CASE

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