8/4/2021 Workflow Analysis and Process Improvement Case Study https://www.docuvantage.com/county-agenda-processing 1/2 (866) 367-3467 ext. 1 Search... Workflow Analysis and Process Improvement Case Study: Hillsborough County Administrative Services The Administrative Services Department (ASD) of Hillsborough County, Florida provides coordination of all Board of County Commissioners meetings, professional clerical services, acts as a liaison for the County's travel program and budget oversight, and provides services for special projects as required. Problem Their manual workflow process took 5 to 7 days to create agendas, and staff members were not certain where agenda items were in the approval process. Document Management Solution DocuVantage® implemented a workflow analysis and docum

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