California College of the Arts (CCA) motivates students to shape culture and society through the practice and critical study of art, architecture, and writing. When the college examined the administrative systems that it depended on every day, however, it found that the design standards were pretty low. “The aesthetic quality of paper timesheets printed from Microsoft Excel spreadsheets didn’t reflect our values as an art college,” says Annemarie Haar, director of libraries. The college wanted to provide its constituents with a better HR system user experience. “We rely on a lot of adjunct faculty who have their own architecture firms or design firms,” says Mara Hancock, CIO and the vice president for technology at CCA. “And they are accustomed to high design standards. So we wan

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