Workday and MGM Resorts International Engaging Employees in World-Class Customer Service MGM Resorts International made its reputation, quite simply, by being the best. Bellagio, Luxor, and Mandalay Bay in Las Vegas are among its properties, and the company is rapidly building its premium brand in the United States and worldwide. Its commitment to the highest quality guest experience is legendary in the industry. Realizing that engaged and motivated employees are the key to providing that customer experience, MGM Resorts looked for the best partner to help make that possible. And they found Workday. Removing Barriers to Engagement In 2010, MGM Resorts transitioned from being a holding company and began to focus on becoming one company with one culture. The executive team conducted

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