Case Study
Without Reducing B&B’s Internet Bandwidth, SIP Trunking Service Cuts Phone Costs and Adds Features
An electrical contractor since 1957, B&B Electric Company, Inc. recently restructured to focus exclusively on commercial utility and power line work. Operating within this smaller niche market, Oliver Ackermann, B&B’s IT Engineer, saw call volume drop on its PRI circuit. Ackermann notes that “90% of business calls happen on cell phones now.” Because call volume dropped so dramatically, costs for PRI had become disproportionately high. B