With RealVNC remote access software, we can now fix 90% of the issues we receive remotely
With RealVNC remote access software, we can now fix 90% of the issues we receive remotely
2 PagesBased at Pinewood Film Studios in Buckinghamshire, UK, OptivITy Ltd provides IT support for 25 companies in industries ranging from catering, distribution and film production. With the challenge of providing IT support for up to 1000 computers located around the UK, OptivITy required a solution that would allow its small team to access each computer remotely. RealVNC remote access software enables the support team at OptivITy to quickly access and view a remote computer to provide IT support when required, without the need to travel. Improve Quality Provide engaging, real-time connections that improves employee and customer satisfaction Case Study With RealVNC remote access software, we can now fix 90% of the issues we receive remotely, eliminating travel time and costs, while
