CONCUR® SWITCHOVER CASE STUDY: MONROVIA THE PROBLEM Challenges in Expense Reporting At Monrovia, it is in their nature to care for the environment. So, the move to automate their expense management system was grounded on the virtues of sustainability and being eco-friendly. They have partnered with Concur® to help them provide a paperless expense reporting solution that fi ts their needs as a private company with nurseries all over the country while operating with their partner garden centers throughout the US and Canada. However, challenges arose starting from the initial setup, with the platform presenting ease-of-use issues on top of the low efficiency p erformance. Since the organization has large amounts of data to go through, speed and effi ciency are key. Because of these,

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