Wise Connect Member Portal Business Case: Stephen S. Wise Temple is one of the largest Temples in Los Angeles. They have thousands of members that they would mail once a year to get updated information like address, children, cars and High Holy Day reservations. Each mail piece would contain the members existing information and would also have a breakdown of what dues were owed and the option to write their credit card info to pay those dues. Challenges: This process was extremely labor intensive: The creation of the mail would take a long time and all the letters would need to be manually stuffed and stamped Sometimes mail would be lost or wouldn’t be returned Sometimes credit cards would fail and they would need to spend time calling the member to rectify this issue The process also pres

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