The Background For law enforcement organizations, accurate record keeping isn’t merely good business practice; it’s a matter of life and death. That’s why when South Sound 911 (formerly Law Enforcement Support Agency, or LESA) of Pierce County, Washington, the city of T acoma, and several surrounding communities needed to overhaul its record keeping system, it turned to Windward to help protect the more than 800,000 citizens it serves. Th

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