Case Study
Wind Water Realty Streamlines Tenant Service
Providing a tenant service portal to its entire portfolio of 15 buildings boosts customer service levels by collecting all service requests in one easy to manage, and easy to access, application. Industry Commercial Real Estate Property Management Property Details Orange County California • Over 500,000 square feet of office, industrial, and retail properties • Full-service real estate firm, including brokerage services Challenges Ensuring every service request receives the attention it deserves, across a portfolio spanning 15 buildings, 50 tenant contacts, and 25 third party service vendors. Solution Tikkit for mobile friendly work order collaboration and building maintenance. Why Tikkit • Mobile device ready • Easy-to-use Occupant portal for tenant self-service •