WINNER WINNER 2017 TYLER PUBLIC SECTOR EXCELLENCE AWARD WINNERS Organization Profile • Industry: County Government • Location: Georgetown, Texas • Number of Employees: 58 • Population: 525,000 • Number of years as a Tyler client: 13 • Tyler Products Used: Orion TM , Odyssey ® Challenges On an almost daily basis, constituents called the Williamson County Tax Assessor/Collector’s Office for property tax estimates. To provide an accurate answer, one of the office’s call center employees had to look up the property, determine the tax entities involved and, in many cases, add in a homestead, disabled veteran or over 65 exemption. From beginning to end, the person fielding the call spent roughly ten minutes calculating the tax estimate for each property. If callers r

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