Case Study

When the legacy hosted email vendor terminated its contract, Help At Home had 23 days to find a replacement vendor and complete the migration.

When the legacy hosted email vendor terminated its contract, Help At Home had 23 days to find a replacement vendor and complete the migration.

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When a vendor terminates a contract with little notice, ITsavvy takes the reins. About the Client Twenty-three days. That’s the short notice that Help At Home was given that it’s hosted email contract was being terminated. In three weeks, all 900+ of its email accounts had to be migrated over to a replacement vendor. Gary F ., Information Technology Manager at Help At Home, had known that his legacy vendor was having problems keeping up with Help At Home’s rapid growth. Additionally, Help At Home’s email addresses had been hijacked by a phishing scam that was now producing bogus emails bouncing back to the vendor as spam. It was an administrative headache that the vendor no longer wanted to bear. “To be fair, we had outgrown their capabilities,” Gary explained. Calling on prev

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