When Seconds Count, Cypress Creek EMS Counts on Zetron—Again

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Public safety emergency Dispatch case study At 9 p.m. Thursday, March 26, 2009, Marshall Pudwill, president of Electronic Communications, Inc. (ECI), got an urgent phone call. It was from Larry Ruebel, the automation manager at North Dakota State Radio, the state’s public-safety communications center. “Larry wanted four more positions for their Zetron Series 3200 E9-1-1 Telephone System, ” says Pudwill. “ And he wanted them now. ” Ruebel

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When Seconds Count, Cypress Creek EMS Counts on Zetron—Again

When Seconds Count, Cypress Creek EMS Counts on Zetron—Again

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