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When A Large Outsourcer Wanted To Increase Service Levels While Cutting Costs. We Were Ready To Transform Them.

When A Large Outsourcer Wanted To Increase Service Levels While Cutting Costs. We Were Ready To Transform Them.

IP Integration
Pages 2 Pages

T +44 (0) 1189 184 600 E ipi.info@ipintegration.com W ipintegration.com Consulting Customer’s opportunity In the outsourcing market, service levels are a key competitive differentiator and vital to success. But how do you deliver better customer service without increasing costs when you have 3000+ agents? You turn to expert consultancy. When a large outsourcer wanted to increase service levels while cutting costs. We were re

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