Case Study

What Was Keeping UMUC It Leaders Awake At Night?

What Was Keeping UMUC It Leaders Awake At Night?

Pages 2 Pages

“ Organizationally, the teams were siloed by technology. We had no clear, centralized view of what application we had nor what infrastructure they depended on. ” Scott Reece, Director of Operations, UMUC “ When I started at UMUC, we had fi ve di? erent monitoring systems that were in various states of disarray. None of them gave a full view of the infrastructure health. ” Greg M. Smith, Associate VP of Enterprise Operations, UMUC WHAT WAS

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