www.caleromdsl.com WHITE PAPER What to Avoid When Selecting a TEM VendorPAGE 1 TABLE OF Contents 2 Introduction 3 No Business Justification 4 Having Unrealistic Expectations 5 Engaging Too Many Vendors 6 Not Establishing Quantifiable SLA Measures 7 Failing To Make A Decision 8 Conclusion ©2018 Calero-MDSL. All Rights Reserved.PAGE 2 Most organizations are spending too much money on telecom services because they do not have proactive systems to validate and optimize expenses. The Telecom Expense Management (TEM) market has grown from a small market of bill auditing and call accounting companies into a market with more than 100 companies that offer a wide range of solutions. No two TEM Solution Providers are the same and can vary considerably based on clients’ needs and the p

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