Case Study
Western States
Business Segment: Truck Dealer • Sales • Service • Parts Branches: 3 Locations: Montana and Northern Idaho Franchise: In t erna tional T ruck s Customer Since: 2010 System: Fusion estern States Truck Centers was doing just about everything right. They had built a r eput a tion f or pr o viding e x cellen t ser vice, the y w er e pr ofit able, and as f ar as e v er y one w as c oncerned, the y w er e success ful. But the f act r emained th