Western Power Distribution improve safety with LSBUD Case Study Western Power Distribution are the electricity distribution network operator for the Midlands, South Wales and the South West (in the United Kingdom). Western Power Distibution serves over 7.8 million customers and employ over 6,000 members of staff to ensure the highest quality of service. Western Power Distribution is regulated by Ofgem (the Office of the Gas and Electricity Markets) and has been awarded the Government's Charter Mark scheme accolade every year since 1992. 220,000km+ essential assets 7.8million+ serviced customers 50,000+ monthly LSBUD requests 6,000+ staff members Challenge Western Power Distribution were seeking a service where a user could quickly and easily request up to date electricity p

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